Effective Date: January 6, 2026
Website: https://sajaf.in/
At Sajaf.in (“we,” “us,” “our”), we are committed to delivering your orders in a timely and reliable manner. This Shipping Policy explains how orders are processed, shipped, and delivered.
By placing an order on our website, you agree to the terms outlined below.
1. Order Processing Time
- All orders are processed within 1–3 business days (excluding Sundays and public holidays).
- Orders placed after business hours, on weekends, or on holidays will be processed on the next business day.
- During high-demand periods (sales, festivals, promotions), processing times may be slightly extended.
Once your order is processed, it will be handed over to our shipping partner for delivery.
2. Shipping Locations
- We currently ship across India.
- International shipping is not available unless explicitly stated on the product page.
If delivery is unavailable to your location, you will be notified during checkout.
3. Shipping Charges
- Shipping charges (if applicable) are calculated at checkout based on:
- Delivery location
- Order weight/size
- Shipping method
- Any applicable shipping fees will be clearly displayed before you complete your purchase.
Occasionally, we may offer free shipping promotions, which will be mentioned on the website.
4. Estimated Delivery Time
Delivery timelines depend on your location and the courier partner:
- Metro Cities: 3–5 business days
- Non-Metro / Rural Areas: 5–8 business days
These are estimated timelines and may vary due to:
- Weather conditions
- Courier delays
- Remote location accessibility
- Unforeseen circumstances
5. Shipment Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS.
- You can track your order using the provided tracking link.
- Tracking information may take up to 24 hours to become active after dispatch.
6. Delivery Attempts
- Our delivery partners will make up to 2–3 delivery attempts.
- If delivery fails due to incorrect address, unavailability, or refusal to accept the order, the shipment may be returned to us.
- Re-shipping charges (if applicable) may be borne by the customer.
7. Incorrect or Incomplete Address
Please ensure that your shipping address and contact details are accurate.
- Sajaf.in is not responsible for delays or non-delivery caused by incorrect or incomplete addresses.
- Orders returned due to incorrect address may not be eligible for refunds or may incur re-shipping fees.
8. Damaged or Missing Items
If you receive a package that is damaged or missing items:
- Notify us within 48 hours of delivery
- Provide clear photos/videos of the package and items received
We will investigate and take appropriate action, including replacement or refund, as per our Return & Refund Policy.
9. Order Delays
While we strive to deliver on time, delays may occur due to factors beyond our control. Sajaf.in shall not be liable for delays caused by courier partners, natural events, or government restrictions.
10. Contact Us
For any shipping-related questions or concerns, please contact us:
Email: (add your support email here)